[الحسني]

حتى الآن أنتظر رد من الدعم الفني ولا مجيب

كتبت هذا الموضوع صباح الجمعة وحتى الآن لم أرى رد لهم ..

وأيضاً أرسلت رسالة إلى الدعم الفني للأستظافة التي عليها موقعي ( استضافة أجنبية ) .. وأقسم بالله العظيم تم الرد في خلال 20 دقيقة ..

وهذا ردهم :

إقتباس: we are sorry this happened to you. When you sign up you get a 100% secured account; however, what you do with your account can and will cause vulnerability. The server will always remain secure. Your account however will be your responsibility to keep it secure, hack and virus free. Unfortunately for a hacking/virus issue there is nothing we can do about this. Make sure you have all your files backed up and every time you get hacked, simply replace the files affected. When you first get your account with us it is a fully secured account and will only become vulnerable to hacking and viruses based up-pone what you install and what permissions you have set. You can make sure that if you have any installation like wordpress, phpbb, phpnuke, and so on that they are the current updated version and not an older version. The older visions have security holes and are venerable to hacking. Also chances are if you’re using php that there are issues with your php scripts on your site and or things like register_globes are enabled. You need to make sure that you have looked into the security protections on your php files. Php injection is the most likely avenue. We also can offer you a complementary weekly back up from our servers (if available). However, these are simply complementary and are not guaranteed in anyway. Please let us know if this will help. Thank you, van technical support engineer bluehost.com 888.401.4678 most questions can be answered by articles in our forum, knowledgebase, and video tutorials: Forum: http://www.bluehostforum.com knowledgebase: http://helpdesk.bluehost.com/kb/ tutorials: http://www.bluehost.com/tutorials/ server status: http://serverstatus.bluehost.com/ when you have a new questions or issue, please open a new support ticket. On fri, 05 jun 2009 03:18:57 -0600, pros3d@gmail.com wrote

فلماذا حتى الآن أكثر من ثلاثين ساعة ولم أرى أي رد من الدعم الفني لأنفنتي ؟ !
والله العظيم أني زعلان ونفسي ضايقة من الطنش هذا