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Thank you for contacting us. We are sorry to hear that you are unableto receive our 'Lost password' email at your Hotmail account. We arewilling to assist you via email or phone but we still need to verifyidentity prior to admitting you to the account. Please reply to ouremail with a list of some of the domains within your account and ascanned copy of your photo id. (This government issued photo id mustmatch the name listed on the account.) After we verify identity inthis way we can do one of two things: 1. Call you on the phone number listed within your account to assistyou with completing your log in. Or, you can call us, 303.459.6012Monday-Friday 7am-10pm US Mountain Time. OR: 2. Change your email address within your account to one that shouldreceive our "lost password" email. Gmail seems to work well. This issue is temporary and we expect in the future you will be ableto successfully receive our automatic emails at Hotmail.com. Regards,CarolineDomainsite.comsupport@domainsite.c om