Frequently Asked Questions
The
system shows the a default ads only or does show nothing. What is wrong?
The
most often reasons for that:
1) You don't have a campaign in the necessary category
which is enabled by both admin and owner or owner of this ad is not accepted. This account
must have some available credits and at least one ad configured.
2) If it show
nothing, you don't have a default ad for the required zone configured.
New
users are accepted by admin, ads are enabled (approved) by admin. What is a difference?
Each
new user must be accepted
by admin. If you don't want to review new advertisers, check field "Automatically
accept new users" in your Configuration, so all new users will be accepted
automatically. If this field is not checked, you must go to the Administration and
manually accept each new user. This is an one-time action, if you accepted
any user, you can't take it back.
Enable/disable
an ad - If you didn't check the
field "Enable all
ads which are ready" in Configuration, each ad is disabled if the
owner changed it. It allows you to review these changes.
If this field is checked, each ad which is properly configured
will be automatically "approved by admin". You also can approve or disapprove
any ad manually at any time.
I
think that my statistic is not accurate.
Make
sure you have set the Daily Job by this Manual.
If you ran this job manually in the Administration, it may take several days until the statistic becomes accurate
again.
If you have 1000's
users and PHP on your server is running in "Safe Mode", it's possible that
the scripts can't complete the Daily Job because your server stops it after
a very short time. You have to ask your server admin to set higher value for
"max_execution_time" or don't run PHP in "Safe Mode". We have tested it
on a very slow server and it was able to serve about 100 users in 30 seconds
(30 seconds is the most common value for "max_execution_time" when
you use "Safe Mode").